NOTE: ALL CALLS ARE RECORDED
Web app for RingCentral: RingCentral Web Version
If you are using the RingCentral app for phone calls with a headset, make sure these settings are correct
Click "Manage" under the headset section. RingCentral has driver support for Plantronics and Jabra. It is necessary to download the software from their sites. Other brand headsets will use the generic drivers.
The phone tab is used to make phone calls.
Another way to call someone is through the search bar at the top:
You will be mainly using these phone settings below.
Incoming call rules give you the option to forward your calls, enable Do Not Disturb and your work hours.
Clicking on the arrows open separate menus. For forwarding calls, it will let you select the extension.
For work hours, you can change a variety of settings such as your greeting, music, and ring duration.
Outgoing calls are done on the keypad which can be set as a separate window. You can select the number that shows up on the caller ID.
For more detailed help: